Christopher Elliott

How was man billed $3,374 for 1-day car rental?

Budget Rent a Car recently quoted Roy Bonney a $96 rate for a one-day rental from Norfolk to Washington. But it sent him a bill for $3,374.

The reason? A tire on Bonney’s car went flat only a few hours before his flight back home to Alaska, while he was parked at Joint Base Anacostia-Bolling, in the District. There was no spare, so...


Christopher Elliott is the ombudsman for National Geographic Traveler magazine. You can read more travel tips on his blog, elliott.org or e-mail him at celliott@ngs.org

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