Christopher Elliott

Who’s really to blame for your delayed flight?

Even though Kurt Johnson doesn’t work for the TSA, that doesn’t stop him from lending a hand when he’s stuck in a long line at a security screening area.

“I’ll sometimes grab an extra tray or two to help move things along,” says Johnson, who runs a fitness website in Los Angeles.


Christopher Elliott is the ombudsman for National Geographic Traveler magazine. You can read more travel tips on his blog, or e-mail him at

more Travel Troubleshooter