Christopher Elliott

Time to terminate unfair, one-sided cancellation rules

Change your mind when you’re traveling, and the consequences can be costly.

Most airline tickets are nonrefundable and require a hefty change fee plus any fare differential. And many hotel rooms are totally nonrefundable and nonchangeable, so you could lose the entire value of your room. So, why doesn’t it work the other way...


Christopher Elliott is the ombudsman for National Geographic Traveler magazine. You can read more travel tips on his blog, elliott.org or e-mail him at celliott@ngs.org

more Travel Troubleshooter