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LPEA returns to doing billing
Effective Thursday, all electric-bill payments were to be directed to LPEA headquarters in Durango, Chief Financial Officer Dennis Svanes announced in the January issue of Colorado Country Life, an industry newsletter.
The return to Durango comes after the electric cooperative outsourced its payment processing to a company in Prescott, Ariz., for several years.
"At the time, it was the most cost-effective option, though admittedly not the most popular locally," Svanes wrote in the newsletter.
LPEA always has been a proponent of "looking local first," Svanes wrote, paraphrasing the Durango Chamber of Commerce's slogan.
Sending dollars and jobs out-of-state was "contrary to a core value," Svanes wrote. "Thanks to technological advances, however, we are now able to bring this process back in-house."
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