Brainstorm Internet is close to completing a server migration that for the last two weeks has been creating headaches
for clients across town.
Unfortunately, the migration has not been without its challenges," Brainstorm CEO Phil Bryson said in a news release
Brainstorm is moving 1,000 complete websites and in excess of 17,000 e-mail addresses with more than 1 million e-mail
messages from one server to another, Bryson said. Unanticipated challenges" began popping up April 27.
Customers may have experienced some e-mail rejection or bounce-back" Friday as ISPs outside the area have temporarily
refused to recognize the new Brainstorm platform. And a huge increase in spam has been reported.
A Brainstorm news release from late April said 99 percent" of Brainstorm clients would be up and running by May 1.
Brainstorm Internet, located at 640 Main Ave., is the largest local provider of Internet service in Durango. The
company serves more than 18,000 customers with high-speed and wireless Internet access, e-mail and Web hosting.
We acknowledge and understand that these issues have created significant frustration and inconvenience for a great
many of our customers," said Bryson. This is deeply troubling to us both individually and as a company, and we offer
our sincerest and deepest apologies."