Jennifer Wade, an American Family Insurance agency owner in Durango, has been recognized for providing an outstanding customer experience under the American Star Excellence in Customer Experience Certification Program.
The service excellence distinction was determined through an evaluation process conducted under guidelines established through the company’s American Star Excellence in Customer Experience Certification Program. The process consists of a customer satisfaction survey which measures customers’ overall experience with their current American Family Insurance agency owner.
Wade has been an agency owner for American Family since 2019. Her office is located at 65 Mercado St. No. 117.