That personal touch

Southwest Life

That personal touch

Large, family-owned resorts treat guests like family
The Trapp Family Lodge in Stowe, Vt., is owned by the famous singing family from “The Sound of Music.” “It really is important that a family member be here to explain and interpret and welcome and host our customers,” owner Johannes Von Trapp says.
“It has to be not just cozy or elegant. ... It has to be special,” says Rosana Faessler of Sonnenalp, the resort in Vail that she owns with her husband, Johannes, a fourth-generation hotelier.
On the Net

Sonnenalp: Vail, www.sonnenalp.com

Trapp Family Lodge: Stowe, Vt., www.trappfamily.com

The Homestead: Glen Arbor, Mich., www.thehomesteadresort.com

That personal touch

The Trapp Family Lodge in Stowe, Vt., is owned by the famous singing family from “The Sound of Music.” “It really is important that a family member be here to explain and interpret and welcome and host our customers,” owner Johannes Von Trapp says.
“It has to be not just cozy or elegant. ... It has to be special,” says Rosana Faessler of Sonnenalp, the resort in Vail that she owns with her husband, Johannes, a fourth-generation hotelier.
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