That personal touch

That personal touch

Large, family-owned resorts treat guests like family
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The Trapp Family Lodge in Stowe, Vt., is owned by the famous singing family from “The Sound of Music.” “It really is important that a family member be here to explain and interpret and welcome and host our customers,” owner Johannes Von Trapp says.
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“It has to be not just cozy or elegant. ... It has to be special,” says Rosana Faessler of Sonnenalp, the resort in Vail that she owns with her husband, Johannes, a fourth-generation hotelier.
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On the Net

Sonnenalp: Vail, www.sonnenalp.com

Trapp Family Lodge: Stowe, Vt., www.trappfamily.com

The Homestead: Glen Arbor, Mich., www.thehomesteadresort.com

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