Travelers love to hate new discount airlines

Southwest Life

Travelers love to hate new discount airlines

Flight delays, tight legroom, fees anger fliers
Passengers are about 20 times more likely to complain about one of the discount carriers than about Alaska Airlines or Southwest Airlines, which have the industry’s lowest complaint rates.

Travelers love to hate new discount airlines

Passengers are about 20 times more likely to complain about one of the discount carriers than about Alaska Airlines or Southwest Airlines, which have the industry’s lowest complaint rates.
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