Christopher Elliott

Position: © 2016, The Washington Post

Email: celliott@ngs.org

The Travel Troubleshooter

About: Christopher Elliott is the ombudsman for National Geographic Traveler magazine. You can read more travel tips on his blog, elliott.org

Air travelers, let your voices be heard

The federal government is giving travelers an extra month to comment about proposed new consumer rules for airline passengers.You now have until Sept. 23 to let the Transportation Department know...

DATE: Sept. 4, 2010 | COLUMN: The Travel Troubleshooter

Travel complaints that fail: E-mails you should never write

What kind of a complainer are you?Maybe you’re the squeaky wheel – the guest who keeps writing back over and over, even after you’ve been told “no” in a dozen different ways. Or maybe your...

DATE: Aug. 28, 2010 | COLUMN: The Travel Troubleshooter

Shorter vacations? Tighter budgets?

When Roger Bell takes a vacation, he normally flies to a national park or visits friends up north for two weeks. But like many Americans, Bell, a Woodstock, Ga.-based technical writer, lost his job...

DATE: Aug. 14, 2010 | COLUMN: The Travel Troubleshooter