Christopher Elliott

Position: © 2016, The Washington Post

Email: celliott@ngs.org

Don’t let airlines bully you with their ‘bad’ seats

Ask Clayton Conway about the worst seat on a plane, and he’ll tell you about the time he flew from Denver to Seattle on Frontier Airlines. “It was the worst flight experience I’ve ever had,” says...

DATE: Jan. 18, 2020 | COLUMN: The Travel Troubleshooter

Do you need medical evacuation coverage for your next trip?

Igor Natanzon had long dreamed of visiting Antarctica. But his photographic expedition to the South Pole turned into a nightmare after a rogue wave slammed into his ship and he required a medical...

DATE: Jan. 10, 2020 | COLUMN: The Travel Troubleshooter

The best advice and apps for driving in bad weather

Unless you enjoy living dangerously, getting behind the wheel in a winter storm probably isn’t your idea of fun. “Road surfaces can change quickly between dry, snow-packed and icy – all of which...

DATE: Dec. 22, 2019 | COLUMN: The Travel Troubleshooter

A closer look can expose a travel deal too good to be true

When Brian Greenberg booked a Spirit Airlines flight from Phoenix to San Juan, Puerto Rico, last year, he thought he was getting a great deal. Greenberg, who owns an insurance agency in Scottsdale,...

DATE: Dec. 20, 2019 | COLUMN: The Travel Troubleshooter

As passenger dissatisfaction soars, airline fines hit a historic low

This year, the government is on track to issue the lowest number of airline fines in history. Federal regulators insist they’re just doing their job and that the numbers represent an ebb in...

DATE: Dec. 12, 2019 | COLUMN: The Travel Troubleshooter

There are ways to make your trips eco-friendlier

Whether you’re feeling flight-shamed, hotel-shamed or just plain shamed for being a traveler, chances are you’re probably wondering how to reduce your carbon footprint when you travel. Even with so...

DATE: Dec. 7, 2019 | COLUMN: The Travel Troubleshooter

Blinded by the price: How to avoid making travel deal mistakes

Beware the high cost of a travel deal mistake. “It is not just about the dollars saved,” says Michal Strahilevitz, an associate professor of marketing at St. Mary’s College of California. “It’s the...

DATE: Nov. 30, 2019 | COLUMN: The Travel Troubleshooter

Stuck with an annoying airline seatmate? Here’s what you can do

Airline passengers can be so annoying. How annoying? Just ask Retha Charette, a tour guide from Arlington, Vermont. On a recent flight from Newark to Amsterdam, her seatmate opened her tray table,...

DATE: Nov. 23, 2019 | COLUMN: The Travel Troubleshooter

For the unlucky, motion sickness starts when the cruise ends

For Katy Breuer, the symptoms start as soon as she steps off a cruise ship. She feels dizzy and disoriented, can’t eat and can’t find her land legs. “It’s debilitating,” says Breuer, an executive...

DATE: Nov. 16, 2019 | COLUMN: The Travel Troubleshooter

Should you get a SIM card or an international roaming plan?

Before Molly Last traveled to Greece to volunteer at a cat sanctuary, she ran the numbers for her phone. Should she get a SIM card or an international roaming plan? A calling plan for her iPhone...

DATE: Nov. 9, 2019 | COLUMN: The Travel Troubleshooter

In 10 years of answering your travel questions, the list gets longer

Ten years ago, the this column quietly embarked on a mission to offer readers practical travel advice. The lack of fanfare was no coincidence. America was emerging from the Great Recession, and...

DATE: Nov. 2, 2019 | COLUMN: The Travel Troubleshooter

For water safety abroad, don’t rely on your eyes

Water standards vary around the world. About 71% of the global population uses a safely managed drinking water service, according to the World Health Organization. But 785 million people lack...

DATE: Oct. 26, 2019 | COLUMN: The Travel Troubleshooter

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