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Position: © 2016, The Washington Post
Email: celliott@ngs.org
Imagine a world where your cruise line or airline pays you if it fails to keep its schedule, you aren’t penalized for a canceled reservation if your hotel is able to resell the room and ticket...
DATE: Oct. 1, 2017 | COLUMN: The Travel Troubleshooter
When Marc Burdiss stepped into the shower at the Rio All-Suite Hotel & Casino in Las Vegas, he was shocked by the clear view of the bedroom through a glass window. “Weird,” he thought to himself....
DATE: Sept. 24, 2017 | COLUMN: The Travel Troubleshooter
Surviving long-haul flights wasn’t Akshay Nanavati’s top concern as a Marine. Nanavati, who served as a communication liaison in Iraq, worried more about what would happen after the 15-hour trip...
DATE: Sept. 17, 2017 | COLUMN: The Travel Troubleshooter
In a world of shrinking personal space, overstuffed overhead bins and exorbitant airline baggage fees, travelers are rediscovering the convenience and savings of wearing their luggage. For many,...
DATE: Sept. 10, 2017 | COLUMN: The Travel Troubleshooter
Julie Hanahan had just checked into the Citadines Las Ramblas, an apartment hotel along Barcelona’s famous La Rambla pedestrian mall, when she heard shouting and sirens. “People were running by and...
DATE: Sept. 3, 2017 | COLUMN: The Travel Troubleshooter
Welcome back. What’s that? You didn’t want to come home? You might have a touch of the post-vacation blues. “It’s like an anxiety disorder,” says Erika Martinez, a Miami psychologist who...
DATE: Aug. 27, 2017 | COLUMN: The Travel Troubleshooter
Daniel Threlfall remembers his visit to Chichen Itza, Mexico, a destination billed as one of the wonders of the world. It isn’t a good memory. Threlfall, an Internet consultant from Greenville,...
DATE: Aug. 20, 2017 | COLUMN: The Travel Troubleshooter
If you’re planning to leave your smartphone or laptop at home when you go on vacation this month, you might want to think again. The unplugged getaway is so last year. More than 62 percent of...
DATE: Aug. 13, 2017 | COLUMN: The Travel Troubleshooter
Bad things can happen to good places. Like New Orleans, a city forever changed by Hurricane Katrina in 2005. Or Alabama’s Gulf Coast, peppered by oil pellets after the Deepwater Horizon spill seven...
DATE: Aug. 4, 2017 | COLUMN: The Travel Troubleshooter
Tamara Myers thought that her hotel bill at the Westgate Las Vegas Resort & Casino would come to $415. At least that’s what Otel.com, the website through which she booked the room, promised her....
DATE: July 29, 2017 | COLUMN: The Travel Troubleshooter
Nothing changes you like travel does. I know, because after 26 years of suburban stability, I recently sold my house, pulled up my stakes and hit the road. I’m a different person because of it. A...
DATE: July 23, 2017 | COLUMN: The Travel Troubleshooter
You probably know what Melanie Frazier felt like when she recently tried to book a flight from Portland, Maine, to Atlanta. She found a $257 fare – not a bad deal – but by the time she got around...
DATE: July 16, 2017 | COLUMN: The Travel Troubleshooter
The homeless population at Purple Cliffs now have a kitchen, running water, bathrooms and hand sanitizer. They made a group decision not to leave the camp whenever possible due to the Coronavirus . They even have a mini-government growing. People not at the camp are having a different experience.
