Christopher Elliott

Position: © 2016, The Washington Post

Email: celliott@ngs.org

Drivers beware: Don’t fall prey to gas-price scams

Rick Hudnett recently pulled into a Chevron station near his home in Orlando. He wishes he hadn’t. The $2.41 price per gallon was a few cents lower than average, so he assumed he had found a...

DATE: Oct. 3, 2015 | COLUMN: The Travel Troubleshooter

Is enough space on an airplane a human right?

Do you have the right to room on a plane? If you answered “no,” you’re probably with the majority of American travelers. After all, airlines are private companies, and you always have the option of...

DATE: Sept. 26, 2015 | COLUMN: The Travel Troubleshooter

How to weather the wild climate in airline cabins

When Eric Crusius boarded his recent American Airlines flight from Washington to Dallas, the air conditioning was powered down and the cabin started to heat up quickly, just as you might expect an...

DATE: Sept. 19, 2015 | COLUMN: The Travel Troubleshooter

Gadgets to put you at ease on road trips

Somewhere on one of my social media accounts, there’s an image of me being pulled over for speeding in Pooler, Georgia. My crime? Doing 67 mph on a stretch of Interstate 95 where the speed limit...

DATE: Sept. 12, 2015 | COLUMN: The Travel Troubleshooter

Hotel upgrades can foil your lodging plans

As hotel renovations go, the one Robert Reich experienced was pretty extreme. The property he’d booked in Baltimore, the Mount Vernon Hotel, was being remodeled and reopening as the Hotel Indigo...

DATE: Sept. 5, 2015 | COLUMN: The Travel Troubleshooter

Will airline fees force fliers to stay home?

What’s your breaking point? When do you say “That’s it – I’m never flying again!” It’s no academic question for America’s airlines, who continue to provoke passengers with new fees, surcharges and...

DATE: Aug. 29, 2015 | COLUMN: The Travel Troubleshooter

Even in illness, plane-ticket refunds tough

Everything is negotiable, even a nonrefundable airline ticket. Consider what happened when Ryan Duffy developed complications from brain surgery, which forced him to cancel his American Airlines...

DATE: Aug. 15, 2015 | COLUMN: The Travel Troubleshooter

When you book, they gain – and when you cancel

Just before Gerald and Byrone LoCasale set sail on an 18-day Princess cruise from Fort Lauderdale, Florida, to Los Angeles, disaster struck. Byrone LoCasale sustained an injury that required...

DATE: Aug. 8, 2015 | COLUMN: The Travel Troubleshooter

Fees attached to your hotel bill may shock you

The Fourth of July fireworks came a little early this year for participants in the Advisory Committee for Aviation Consumer Protection meeting at the Department of Transportation headquarters. For...

DATE: July 18, 2015 | COLUMN: The Travel Troubleshooter

Gear to thwart thieves while you’re traveling

Little things sometimes make a big difference when it comes to travel safety. Like a strategically placed zipper. Consider what happened to Aaron McHugh, who was recently exploring Glasgow,...

DATE: July 11, 2015 | COLUMN: The Travel Troubleshooter

When airlines collaborate, you win and lose

All Bonnie Elliott needed were seat assignments in advance. And all Ernie Kuhnke wanted were his frequent-flier miles. But neither of these air travelers can get them. Why? Even though they each...

DATE: July 4, 2015 | COLUMN: The Travel Troubleshooter

Hotel or house? That endless summer choice

Hotel or house? It depends. That’s the best answer anyone can give to the summer’s hottest question: Should I book a hotel or a vacation rental? It depends on your circumstances, your destination,...

DATE: June 20, 2015 | COLUMN: The Travel Troubleshooter

click here to add your event
Area Events