Dh logo

Local coronavirus coverage

Gov. Jared Polis has issued a statewide stay-at-home order for non-essential workers and activities.
Christopher Elliott

Position: © 2016, The Washington Post

Email: celliott@ngs.org

Will airline fees force fliers to stay home?

What’s your breaking point? When do you say “That’s it – I’m never flying again!” It’s no academic question for America’s airlines, who continue to provoke passengers with new fees, surcharges and...

DATE: Aug. 29, 2015 | COLUMN: The Travel Troubleshooter

Even in illness, plane-ticket refunds tough

Everything is negotiable, even a nonrefundable airline ticket. Consider what happened when Ryan Duffy developed complications from brain surgery, which forced him to cancel his American Airlines...

DATE: Aug. 15, 2015 | COLUMN: The Travel Troubleshooter

When you book, they gain – and when you cancel

Just before Gerald and Byrone LoCasale set sail on an 18-day Princess cruise from Fort Lauderdale, Florida, to Los Angeles, disaster struck. Byrone LoCasale sustained an injury that required...

DATE: Aug. 8, 2015 | COLUMN: The Travel Troubleshooter

Fees attached to your hotel bill may shock you

The Fourth of July fireworks came a little early this year for participants in the Advisory Committee for Aviation Consumer Protection meeting at the Department of Transportation headquarters. For...

DATE: July 18, 2015 | COLUMN: The Travel Troubleshooter

Gear to thwart thieves while you’re traveling

Little things sometimes make a big difference when it comes to travel safety. Like a strategically placed zipper. Consider what happened to Aaron McHugh, who was recently exploring Glasgow,...

DATE: July 11, 2015 | COLUMN: The Travel Troubleshooter

When airlines collaborate, you win and lose

All Bonnie Elliott needed were seat assignments in advance. And all Ernie Kuhnke wanted were his frequent-flier miles. But neither of these air travelers can get them. Why? Even though they each...

DATE: July 4, 2015 | COLUMN: The Travel Troubleshooter

Hotel or house? That endless summer choice

Hotel or house? It depends. That’s the best answer anyone can give to the summer’s hottest question: Should I book a hotel or a vacation rental? It depends on your circumstances, your destination,...

DATE: June 20, 2015 | COLUMN: The Travel Troubleshooter

You don’t have to take ‘no’ for an answer

If you’re Thinking of taking “no” for an answer from a travel company? Let Alan Schroeder talk you out of it. When a late spring storm forced the cancellation of his return flight from Fort...

DATE: June 13, 2015 | COLUMN: The Travel Troubleshooter

Reservations about your hotel reservations

When it comes to booking a hotel online, what you see isn’t always what you get. Christina Daves knows. On several occasions, she’s shopped for a hotel room online and then clicked through to make...

DATE: June 6, 2015 | COLUMN: The Travel Troubleshooter

Dumped by your travel company: What to do?

Barry Shiller’s vacation rental owner got a better offer just before he checked in. And suddenly, his family had no place to stay for their theme park vacation this spring. He’d booked a house in...

DATE: May 30, 2015 | COLUMN: The Travel Troubleshooter

Before taking a picture on a plane, read this

Next time you’re tempted to take a snapshot of an interesting cloud formation or your seatmate sprawling into your personal space on a plane, remember Arash Shirazi and Steven Leslie. Both are...

DATE: May 16, 2015 | COLUMN: The Travel Troubleshooter

Travelers find new ways to do good

After hundreds of business trips and a vacation or two, Clement Quintyne’s Briggs & Riley Rollaboard was ready for the recycler. The wheels were worn and the outside was frayed. His wife, Debra,...

DATE: May 2, 2015 | COLUMN: The Travel Troubleshooter

click here to add your event
Area Events