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You don’t have to spend 300 days a year on the road with your kids to know the ins and outs of family travel. But it helps. That’s no exaggeration, by the way. Last year, we clocked about 40,000...
DATE: June 17, 2016 | CATEGORY: Travel
For Ryan Karas and Lindsi Stinson, it was blood. For Angela Rauen, it was urine. And for Linda Cannon, vomit. All four of the airline passengers say they were confronted by a biohazard when they...
DATE: Sept. 20, 2014 | CATEGORY: Travel
The federal government is giving travelers an extra month to comment about proposed new consumer rules for airline passengers.You now have until Sept. 23 to let the Transportation Department know...
DATE: Sept. 4, 2010 | COLUMN: The Travel Troubleshooter
What kind of a complainer are you?Maybe you’re the squeaky wheel – the guest who keeps writing back over and over, even after you’ve been told “no” in a dozen different ways. Or maybe your...
DATE: Aug. 28, 2010 | COLUMN: The Travel Troubleshooter
When Roger Bell takes a vacation, he normally flies to a national park or visits friends up north for two weeks. But like many Americans, Bell, a Woodstock, Ga.-based technical writer, lost his job...
DATE: Aug. 14, 2010 | COLUMN: The Travel Troubleshooter
Now that Spirit Airlines has done the unthinkable, announcing plans to begin charging for carry-on bags this summer -that's right, carry-on bags - the question everyone seems to be asking is:...
DATE: May 1, 2010 | CATEGORY: Travel
David Harm is worried about his wife's ticket to Omsk, Russia.When he made her reservation through Aeroflot's Web site, his finger slipped - I hit the 'L' key instead of the 'K'key" - and...
DATE: Feb. 7, 2010 | CATEGORY: Travel
The best rate Darren Popik could find on a weekend car rental at Austin-Bergstrom International Airport recently was$114. So he decided to look elsewhere.Popik, a Los Angeles-based blogger, widened...
DATE: Jan. 31, 2010 | CATEGORY: Travel
Q: We recently rented a car through Hertz in Scotland. When we returned the vehicle, we asked a representative if he wanted to inspect it. He declined.To our surprise, we later found a $250 charge...
DATE: Nov. 15, 2009 | CATEGORY: Travel
Q: My car rental company has more than tripled the rate it charged me, and I don’t know what to do. I had prepaid $390 for the car through Alamo’s Web site. When my flight was canceled, I called...
DATE: Oct. 17, 2009 | CATEGORY: Travel
If I were a bettin’ man, I’d put some money on a big airline filing for bankruptcy protection in the not-too-distant future.My oddsmaker is Robert Herbst, who publishes AirlineFinancials. com....
DATE: Oct. 4, 2009 | CATEGORY: Travel
Q: We bought two first-class airline tickets to Peru on TACA through Cheaptickets.com. But we soon found out they were economy-class seats.We've asked the airline for a $1,100 refund - the price...
DATE: Sept. 6, 2009 | CATEGORY: Travel
