Christopher Elliott

Position: © 2016, The Washington Post


About: Christopher Elliott is the ombudsman for National Geographic Traveler magazine. You can read more travel tips on his blog,

5 secrets for avoiding sky-high phone bills on the road

When it comes to "gotcha" fees, the cellular phone industry makes travel companies look like rank amateurs.Take what happened to P. Morgan Brown when his wife decided to take a spur-of-the-moment...

DATE: Aug. 30, 2009 | CATEGORY: Travel

Hey, that's not the hotel I booked

Q: I am writing to you in frustration over how Orbitz has misled me and now will not even admit to its obvious mistake.I recently booked our annual vacation through Orbitz at Barcelo Maya Palace in...

DATE: July 19, 2009 | CATEGORY: Travel

Kids on a plane! Five fixes for unruly junior passengers

Kids on a plane.No four words incite more acrimonious debate among air travelers. Not "your flight is delayed." Not "here's a new fee." Not even "snakes on a plane."On one side, you have childless...

DATE: July 5, 2009 | CATEGORY: Travel

Hotwire haywire for 'Hell in London'

Q: I just returned from London, where I had a reservation at the Park Hotel. I had booked the room through, and was very disappointed with the way things turned out.My son and I arrived...

DATE: May 31, 2009 | CATEGORY: Travel

Our own enemy: Five types of travelers killing tourism

Are tourists destroying tourism?The ones Bob Menconi saw on the lido deck of the Celebrity Solstice were - one heaping plateful at a time.At the megaship's all-you-can-eat buffet lunch, they piled...

DATE: May 3, 2009 | CATEGORY: Travel

Pricey green travel is in decline

Green travel is dead.I arrived at this unlikely conclusion while talking with Mike Ragsdale, the "town evangelist" for a seaside community in northwest Florida called Alys Beach."People think being...

DATE: Feb. 15, 2009 | CATEGORY: Travel

Online customer caught in the opt-out trap

Q: I have a question about travel insurance that I bought online when I booked airline tickets. Actually, I didn't mean to buy the insurance. I was on the Frontier Airlines Web site, and there was...

DATE: Jan. 18, 2009 | CATEGORY: Travel

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